What personal data we collect and why we collect it
We collect contact details through our website if you sign up to receive our newsletter. We use a software provider to assist us to do this. Your contact information is stored securely and the software provider allows you to maintain control of how your personal data is used and you can always choose whether to continue to receive information from us.
We process the personal data that is necessary to allow us to provide our services.
We also process personal data because we have a business reason (legitimate interest) to do so and the impact on the individual whose data we have is limited.
Sometimes we rely on your consent to send you information about us. You always have the right to ask us to stop using your contact information in that way.
Under data protection law, you have rights including:
Right of access - You have the right to ask us for a copy of your personal information. You also have the right to information about how we use your data. This notice should answer most of your questions but you should contact us if you have further queries.
Right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Right to object to processing - You have the right to object to the processing of your personal data in certain circumstances. You have an absolute right to ask us to stop sending you marketing material and updates about our services.
There is no charge for exercising these rights unless your request is manifestly unfounded or excessive. If it is, we will charge a reasonable fee or refuse to comply with your request.
Once a request is made, it will be acknowledged and we may ask for confirmation of identification from you and/or seek clarification of your request.
We will do our best to respond without undue delay and within one month of receiving your request. However, if the request is complex, we can extend that by another two months but if we do need more time, we will let you know why.
Please make any requests using the contact details above.
If you have any concerns about the way that we collect and use your data then please contact us using the details above and we will do our best to address these concerns.
However you can also complain to the ICO if you are unhappy with how we have used your data and their contact details can be found here.