Welcome to Lost Shore

We’re stoked to have you!

Here you’ll find all the information you need to enjoy your stay with us.

Your Wi-Fi code is on your welcome card in your accommodation.

There is a tablet on the wall next to the bathroom where you can control the lights, heating, and the blind behind the bed.

Heating

Using the tablet on the wall, click on the heating tab to control the central and underfloor heating. If you prefer, there’s a remote above the wardrobe that controls the central heating.

Blinds

To open and close the blinds above the bed, click on the blind tab on the wall tablet. To open and close the door blind, this is done manually using the pull cord.

Chrome Cast

Make sure you are connected to the lodge Wi-Fi, turn on the TV, and scroll down to the connect tab on the home screen. Click on this and scan the QR code. You should then be taken to a connect screen on your device, and you will be able to cast what you like.

Extras

Our accommodation is self-catered so we do not supply household items. If you need to get supplies, scroll down to see our nearest convenience shops.

Please note we do not offer “refreshes” during your stay.

The below is available to purchase at reception.

Fire Kits – £10

Bundles of logs with fire-starters and matches are available at reception for our outdoor fire pits.

Tea & Coffee

Pack of 10 Coffee Pods (mix & match) – £5
Pack of 10 Teabags (mix & match) – £2

Toilet roll – 60p

Late Night Noise

We are committed to providing a peaceful environment for all our guests. Quiet hours are from 10 PM to 7 AM. Any disruptive behaviour, including excessive noise, may result in a warning or possible removal from the resort.

Fire Safety Instructions

Fire safety is our top priority. Each accommodation unit is equipped with fire safety information, including evacuation routes and muster points. Please read these instructions carefully upon check-in and familiarise yourself with the emergency procedures in case of a fire or other emergencies.

Taxis

When booking a taxi, please arrange to meet them in the Lost Shore car park.

Central Taxis: 0131 229 2468

Nearest Shops

Ratho Premier Store
62 North St, Ratho, Newbridge EH28 8RR

Scotmid Coop Ratho
1A Hillwood Rd, Ratho Station, Newbridge EH28 8PU

Tesco Superstore
Cultins Rd, Edinburgh EH11 4DG

Check Out

On departure, please return your key to us at Reception.

Please leave any bin bags inside your accommodation by the front door.

Nearest Hospital

Our nearest hospital with an Accident & Emergency department is:
St. John’s Hospital
Howden Road West,
Livingston
EH54 6PP

While you're here...

Surf

Lessons and sessions to suit all abilities.

Spa Studio

Relax and unwind with a luxurious treatment.

Lost Food

As our guest, enjoy 10% off at our inhouse kitchens.

SurfSkate

The most fun you can have on dry land.